Chapter 02
Architecture
We turn discovery insights into a clear, testable architecture, bringing business, experience, technology and operations together in a collaborative project plan.
Deliverables of this phase
- Prioritized opportunity map
- Solution architecture (product + system)
- Main journeys and flows
- Interactive prototypes
- Technical and product roadmap
- Metrics and validation plan
Collaboration points
- Co-creation workshops
- Validation sessions with stakeholders
- Prototype reviews with users
- Technical alignment with the teams involved
Decision gates
- 01Scope and goals validated
- 02Solution architecture approved
- 03Roadmap and resources confirmed
- 04Go to construction
